Remote Client Success Manager - Mexico

Jobgether; Mexico; Remote; MXN 412,000 - 721,000; Full time

Benefits offered by this job

Fully remote MX

Competitive pay

Flexible hours

Unlimited PTO

Career development

Collaborative culture

Cross-functional exposure

Job summary

Jobgether is seeking a client-focused Account Manager (Client Success Manager) based in Mexico. In this remote role, you will manage the entire post-sale client experience, from onboarding to retention and expansion, working closely with a US-based team to deliver measurable results.

Responsibilities include building strong client relationships, conducting regular check-ins, coordinating onboarding, and identifying opportunities to upsell services while ensuring high satisfaction and consistent

Qualifications

• Experience in client-facing roles, account management, or client success.
• Excellent spoken and written English for professional communication.
• Strong relationship-building and customer-focused mindset.
• Ability to understand customer needs and provide practical, proactive responses.

Responsibilities

• Build and maintain long-term relationships with assigned clients post-sale.
• Conduct regular client check-ins to monitor satisfaction and align on goals.
• Identify early signs of dissatisfaction and take proactive steps to reduce churn.
• Coordinate client onboarding, kickoff meetings, and training sessions.
• Ensure timely responses to client questions and maintain thorough records.

Skills

Client success

Account management

Relationship building

English fluency

Project coordination

Digital marketing knowledge

Communication

Job description

Jobgether is seeking a client-focused Account Manager (Client Success Manager) based in Mexico. In this remote role, you will manage the entire post-sale client experience, from onboarding to retention and expansion, working closely with a US-based team to deliver measurable results.

Responsibilities include building strong client relationships, conducting regular check-ins, coordinating onboarding, and identifying opportunities to upsell services while ensuring high satisfaction and consistent