Global Customer Success Manager

BringIT Mexico; Región Centro; Presencial; MXN 300.000 - 520.000; Jornada completa

Descripción de la vacante

Bring IT Mexico is seeking a Customer Success Manager to maintain strong client relationships, ensure satisfaction, and drive long-term account success. You will collaborate with Delivery and Managed Services to review account health and identify growth opportunities.

The role requires a Bachelor's degree and 3–6 years of experience in SMB segments, with professional proficiency in English and Spanish. A proactive, metrics-driven mindset and ability to work across teams are essential for success.

Formación

• Bachelor's degree in Business Administration, International Business, Accounting, Finance, or related field.
• 3–6 years of experience in a 6-week sales cycle and SMB market segment.
• Professional proficiency in English and Spanish, both written and verbal.

Responsabilidades

• Conduct regular status reviews with Delivery and Managed Services teams.
• Monitor and evaluate customer satisfaction metrics.
• Collaborate on developing sales strategies.
• Track and analyze account performance.

Conocimientos

English proficiency

Spanish proficiency

CRM

Educación

Bachelor's degree in Business Administration

Descripción del empleo

Bring IT Mexico is seeking a Customer Success Manager to maintain strong client relationships, ensure satisfaction, and drive long-term account success. You will collaborate with Delivery and Managed Services to review account health and identify growth opportunities.

The role requires a Bachelor's degree and 3–6 years of experience in SMB segments, with professional proficiency in English and Spanish. A proactive, metrics-driven mindset and ability to work across teams are essential for success.