Remote Bilingual Logistics CS Rep - Carrier & Freight

Remoto Workforce; México; Remote; MXN 240,000 - 360,000; Full time

Benefits offered by this job

Development opportunities within logistics operations

Job summary

A leading logistics company is seeking a Customer Service Representative in Mexico. This full-time role involves coordinating freight management and maintaining strong communication with clients and carriers. Ideal candidates will have a minimum of two years of experience in logistics, excellent customer service skills, and proficiency in freight management systems. This position offers remote work opportunities and growth within the logistics field.

Qualifications

• Minimum 2 years of proven experience with U.S. carriers and transportation companies.
• Experience in customer service within transportation or logistics.
• Strong computer literacy with ability to multitask.

Responsibilities

• Coordinate freight loads and schedule delivery/pickup appointments.
• Maintain constant communication with U.S.-based shippers and consignees.
• Manage customer portals to schedule and track shipments.

Skills

Freight management systems

Customer service

Problem-solving

Organizational skills

Advanced English

Tools

AS400

FreightScience

Job description

A leading logistics company is seeking a Customer Service Representative in Mexico. This full-time role involves coordinating freight management and maintaining strong communication with clients and carriers. Ideal candidates will have a minimum of two years of experience in logistics, excellent customer service skills, and proficiency in freight management systems. This position offers remote work opportunities and growth within the logistics field.