Logistics Customer Service Specialist – Freight Forwarding

J-K Network Services; Veracruz; Presencial; MXN 65.917 - 82.397; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Bonus

Incentives

Government mandated Benefits

Leave credits

Descripción de la vacante

A leading logistics company based in Mexico is seeking a Customer Service Officer to join its team. The role involves ensuring high customer satisfaction, handling inquiries, and supporting streamlined processes in logistics. Candidates should have 1-2 years of experience in customer service and logistics, with a strong focus on communication skills. The position offers a monthly salary of Php 20,000 to Php 25,000 and includes government-mandated benefits. Work is on-site, located at Laguna Technopark.

Formación

• At least 1-2 years of experience as customer service.
• At least 1-2 years of experience in logistics or freight forwarding company.
• Ability to attend face-to-face interview is a big advantage.

Responsabilidades

• Ensure customer needs and expectations are met.
• Meet or exceed customer expectations to strengthen trust and retention.
• Support processes that reduce errors and improve productivity.
• Deliver excellent customer service to distinguish the warehouse.
• Perform other tasks as assigned.

Conocimientos

Customer service

Logistics experience

Communication skills

Descripción del empleo

A leading logistics company based in Mexico is seeking a Customer Service Officer to join its team. The role involves ensuring high customer satisfaction, handling inquiries, and supporting streamlined processes in logistics. Candidates should have 1-2 years of experience in customer service and logistics, with a strong focus on communication skills. The position offers a monthly salary of Php 20,000 to Php 25,000 and includes government-mandated benefits. Work is on-site, located at Laguna Technopark.