Bilingual Customer Service Representative – Onsite, Health & PTO

Uline Services, S. de R.L. de C.V.; Mexicali; On-site; MXN 357,120 - 383,904; Full time

Benefits offered by this job

Complete health insurance coverage

Multiple bonus programs

Paid holidays and generous paid time off

Tuition Assistance Program

Job summary

A leading shipping distributor in Mexicali is seeking a Customer Service Representative to provide exceptional service. Candidates should be bilingual (English/Spanish) and have a high school diploma. Responsibilities include processing customer inquiries and assisting with orders via phone, email, and chat. The role offers comprehensive health benefits, paid time off, and training to those without prior experience.

Qualifications

• High school diploma or equivalent, Bachelor's degree preferred.
• Prior customer service experience is a plus, but training provided.
• Bilingual in English and Spanish, fluent in verbal and written.

Responsibilities

• Process customer orders and inquiries using world-class technology.
• Communicate with customers over phone, email, and chat.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual (English / Spanish)

Customer service experience

Communication skills

Education

High school diploma or equivalent

Bachelor's degree

Job description

A leading shipping distributor in Mexicali is seeking a Customer Service Representative to provide exceptional service. Candidates should be bilingual (English/Spanish) and have a high school diploma. Responsibilities include processing customer inquiries and assisting with orders via phone, email, and chat. The role offers comprehensive health benefits, paid time off, and training to those without prior experience.