Remote Bilingual Customer Service Rep (English)

CXperts; México; A distancia; MXN 167.400 - 223.200; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development opportunities

Supportive work environment

Work from home flexibility

Descripción de la vacante

A leading BPO company in Mexico is seeking Bilingual Customer Service Representatives to join their remote team. The role involves handling customer inquiries with professionalism and empathy for a major home improvement retailer. Candidates should have at least 1 year of customer service experience, be proficient in English, and possess strong communication skills. This is a growth-oriented position in a supportive environment.

Formación

• Must have a Mexican Identification.
• Minimum of 1 year of experience in a Customer Service environment.
• B2 or above English proficiency level required.

Responsabilidades

• Handle inbound calls with professionalism and empathy.
• Develop in-depth product knowledge.
• Deliver clear and effective communication.

Conocimientos

Bilingual (English)

Customer service experience

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Problem-solving

Educación

High school diploma or equivalent

Descripción del empleo

A leading BPO company in Mexico is seeking Bilingual Customer Service Representatives to join their remote team. The role involves handling customer inquiries with professionalism and empathy for a major home improvement retailer. Candidates should have at least 1 year of customer service experience, be proficient in English, and possess strong communication skills. This is a growth-oriented position in a supportive environment.