Remote Backend Operations Assistant – Admin & Presentations

Globaltize; Ciudad de México; Remote; MXN 650,000 - 965,000; Full time

Benefits offered by this job

Fully remote

Consistent full-time schedule

Job summary

Globaltize is seeking a reliable Administrative Assistant for a fully remote operational support role handling backend tasks, customer service requests, email management, and presentation design to help grow the business.

The role emphasizes organized processes, accountability, and consistent daily routines, with a focus on English communication and remote collaboration in a health-insurance context.

Qualifications

• Proven backend admin/operational support experience.
• Strong written and verbal English communication.
• Reliable internet connection and hardware.
• Able to work full-time 9:00–18:00 EST.

Responsibilities

• Respond to incoming customer service inquiries via text-based alerts using established team protocols.
• Monitor and organize correspondence across multiple primary email accounts.
• Build slideshows and presentations for internal team meetings.
• Assist with general backend administration projects, including light bookkeeping.
• Receive training for ongoing spreadsheet tasks.
• Update website pictures and information.

Skills

English proficiency

Backend administration

Remote work experience

Strong organization

Tools

Google Workspace

GroupMe

Job description

Globaltize is seeking a reliable Administrative Assistant for a fully remote operational support role handling backend tasks, customer service requests, email management, and presentation design to help grow the business.

The role emphasizes organized processes, accountability, and consistent daily routines, with a focus on English communication and remote collaboration in a health-insurance context.