Remote Bilingual Office Coordinator (EN/ES)

Globaltize; Ciudad de México; Remote; MXN 385,000 - 564,000; Full time

Benefits offered by this job

Fully remote

Job summary

Globaltize is seeking a reliable Bilingual Office Assistant to support a Southern California roofing company from a remote LATAM location. You will handle emails, schedules, and homeowner communications, ensuring smooth daily operations and coordination with Spanish-speaking crews.

The role requires fluency in English and Spanish, experience in administrative support, and strong organizational skills. Typical hours align with Pacific Time, Monday through Friday, 7 AM to 3 PM, with fully remote

Qualifications

• Fluent in English and Spanish, written and spoken.
• Background in administrative support, office coordination, or customer service.
• Familiarity with US-based operations preferred.
• Experience with roofing or home services a plus.

Responsibilities

• Manage incoming emails, prioritize requests, and follow up.
• Schedule homeowner appointments and roofing estimates.
• Provide project updates and customer communications.
• Coordinate schedules with Spanish-speaking crews.
• Maintain records and basic billing documentation.
• Assist with permit applications and admin paperwork.
• Support daily office operations.

Skills

Fluent English

Fluent Spanish

Scheduling

Email management

Organizational skills

Tools

Gmail

Excel

Word

Cloud-based office tools

Job description

Globaltize is seeking a reliable Bilingual Office Assistant to support a Southern California roofing company from a remote LATAM location. You will handle emails, schedules, and homeowner communications, ensuring smooth daily operations and coordination with Spanish-speaking crews.

The role requires fluency in English and Spanish, experience in administrative support, and strong organizational skills. Typical hours align with Pacific Time, Monday through Friday, 7 AM to 3 PM, with fully remote