Executive Assistant

Globaltize; Ciudad de México; Remote; MXN 650,000 - 965,000; Full time

Benefits offered by this job

Fully remote

Consistent full-time schedule

Job summary

Globaltize is seeking a reliable Administrative Assistant for a fully remote operational support role handling backend tasks, customer service requests, email management, and presentation design to help grow the business.

The role emphasizes organized processes, accountability, and consistent daily routines, with a focus on English communication and remote collaboration in a health-insurance context.

Qualifications

• Proven backend admin/operational support experience.
• Strong written and verbal English communication.
• Reliable internet connection and hardware.
• Able to work full-time 9:00–18:00 EST.

Responsibilities

• Respond to incoming customer service inquiries via text-based alerts using established team protocols.
• Monitor and organize correspondence across multiple primary email accounts.
• Build slideshows and presentations for internal team meetings.
• Assist with general backend administration projects, including light bookkeeping.
• Receive training for ongoing spreadsheet tasks.
• Update website pictures and information.

Skills

English proficiency

Backend administration

Remote work experience

Strong organization

Tools

Google Workspace

GroupMe

Job description

Schedule/Timezone: Monday to Friday, 9:00 AM – 6:00 PM EST (with a 1-hour lunch)

Overview

Are you a reliable Administrative Assistant looking for a remote operational support role?

We are partnering with a health insurance company seeking an Administrative Assistant to support daily operational and administrative functions. In this role, you will handle backend operations ranging from customer service requests to email management and presentation design. You will play a crucial part in maintaining organized processes and supporting special operational projects as the business grows.

Key Responsibilities

• Respond to incoming customer service inquiries and text-based alerts using established team protocols.
• Monitor and organize correspondence across multiple primary email accounts.
• Build slideshows and presentations for internal team meetings.
• Assist with general backend administration projects, including light bookkeeping.
• Receive training for ongoing spreadsheet tasks.
• Update website pictures and information.

Must-Have Requirements

• Proven track record in a backend administrative or operational support role.
• Strong written and verbal English communication skills.
• Reliable computer hardware and high-speed internet connection.
• High degree of accountability and ability to maintain a consistent daily schedule.
• Ability to work full-time Monday to Friday from 9:00 AM to 6:00 PM EST.

Nice-to-Have Requirements

• Experience working within the health insurance or financial services industry.
• Familiarity with team messaging applications such as GroupMe.
• General AI knowledge.
• Google Workspace knowledge.

Why Join Us?

This role offers a fully remote work setup with a consistent full-time schedule. You will have the opportunity to expand your skills through ongoing training while supporting a growing business.