Patient Care Coordinator / Office Admin

RejuvaCell Medical Group; Tijuana; Híbrido; MXN 208.000 - 249.000; Jornada completa

Descripción de la vacante

Rejuva Medical Group of Mexico, part of Regenerative Clinical Group, is seeking a Patient Care Coordinator / Office Admin to join our team in Tijuana. This role requires highly organized individuals with exceptional English and Spanish communication skills to support Mexico-based operations while aligning with international standards.

You will manage calendars, coordinate travel, handle correspondence, organize files, support billing and insurance documentation, and serve as the main point of

Formación

• Experience in admin/PA or Patient Care Coordinator roles.
• Excellent organizational and time-management skills.
• Bilingual English and Spanish communication (written and verbal).
• Discretion and confidentiality in handling sensitive information.

Responsabilidades

• Provide administrative support to senior management: calendars, meetings, travel arrangements.
• Handle correspondence, take minutes, and prepare documents for meetings.
• Assist with presentation materials and reports.
• Manage incoming calls and emails with professional responses.
• Organize and maintain confidential files and databases.
• Support events, meetings, and special projects.
• Research and prepare reports as needed.
• Oversee office supplies and equipment maintenance.
• Serve as main contact for patients, ensuring a professional experience.
• Coordinate patient scheduling, intake forms, and medical records.
• Coordinate consultations and follow-ups with physicians and staff.
• Ensure compliance with healthcare regulations and confidentiality standards.
• Assist with billing, payments, and insurance documentation.

Conocimientos

Advanced English

Bilingual English/Spanish

Organizational skills

Time-management

Communication skills

MS Office

Scheduling tools

Herramientas

MS Office suite

Scheduling tools

Descripción del empleo

Job Description
Rejuva Medical Group of Mexico, a subsidiary of Regenerative Clinical Group, an American-based medical management company, is seeking a Patient Care Coordinator / Office Admin to join our dynamic team. As part of an international organization, this role is ideal for a highly organized and proactive individual with exceptional communication skills in both English and Spanish. You will play a pivotal role in supporting our Mexico-based operations while aligning with our global standards.

• Key Responsibilities:
  Provide comprehensive administrative support to senior management, including managing calendars, scheduling meetings, and coordinating travel arrangements.
• Handle correspondence, compile documents for meetings, and take minutes.
• Assist with the preparation of presentation materials and reports.
• Manage incoming calls and emails, providing prompt and professional responses.
• Organize and maintain files and databases in a confidential manner.
• Assist with the execution of events, meetings, and other special projects.
• Conduct research and prepare reports on various topics as needed.
• Manage office supplies and coordinate maintenance of office equipment.
• Serve as the main point of contact for patients, ensuring a professional and supportive experience.
• Manage patient scheduling, intake forms, and medical records.
• Coordinate consultations, treatments, and follow-ups with physicians and clinical staff.
• Maintain compliance with healthcare regulations and confidentiality standards.
• Assist with billing, payments, and insurance-related documentation.

Requirements

• Advanced English level
• Proven experience in customer service, as an admin assistant, personal assistant, Patient Care Coordinator, or similar role.
• Excellent organizational and time-management skills.
• Outstanding verbal and written communication skills in both English and Spanish.
• Proficiency in MS Office (Word, Excel, PowerPoint) and experience with scheduling tools.
• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.
• Discretion and confidentiality.

About You

• You are proactive and take initiative, managing workloads efficiently.
• You possess strong interpersonal skills and communicate effectively with various stakeholders.
• You have a flexible approach to work and can adapt to changing priorities.
• You value confidentiality and exhibit a high level of professionalism in all tasks.

Why Join Us

At Rejuva Medical Group of Mexico, you will be part of a local team supported by the expertise and innovation of Regenerative Clinical Group, a leader in medical management in the United States. This unique combination offers you the opportunity to work in a Mexico-based organization with the backing of international experience and resources.

Salary:MXN $20,450 monthly (gross)