Patient Care Coordinator (Merida, YUC)

Snapscale; Mérida; Presencial; MXN 201.000 - 268.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary based on experience

Paid training and holidays

Annual performance reviews and salary increases

Consistent full-time schedule aligned with U.S. business hours

Stable role with long-term growth potential

Future possibility of remote work after a year

Descripción de la vacante

A healthcare service provider in Mérida, Mexico, is seeking Healthcare Virtual Assistants to support U.S. medical practices. This long-term role focuses on patient care, requiring applicants with a minimum of 2 years of healthcare experience and proficiency in English and Spanish. Responsibilities include managing patient calls, scheduling appointments, and utilizing healthcare management software. The position offers a competitive salary, paid training, and the potential for remote work after one year, ensuring stable employment in a supportive environment.

Formación

• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and problem-solving skills.

Responsabilidades

• Answer inbound patient calls.
• Schedule and confirm appointments.
• Navigate EMRs.
• Verify insurance benefits.
• Support prescription refill workflows.

Conocimientos

Experience in a clinic, doctor’s office, or hospital

Familiarity with medical terminology and billing

Proficient in English (B2 or higher)

Proficient in Spanish

Teamwork

Patient care

Herramientas

Healthcare management software

Descripción del empleo

Healthcare Virtual Assistants Wanted

📍 Onsite – Mérida, Mexico

Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.

This is a professional, long‑term onsite role focused on patient care and operational excellence. New office, new computer equipment, friendly environment.

Immediate positions available for qualified candidates. Don't miss this opportunity for stable employment!

What You’ll Do

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Who We’re Looking For

• Experience in a clinic, doctor’s office, or hospital.
• Familiarity with medical terminology and medical billing is a plus.
• Proficient in English (B2 or higher) and Spanish.

OR

• High-end customer service professionals with excellent phone presence

What We Offer

• Competitive salary based on experience.
• Paid training and holidays.
• Annual Performance Reviews and Salary increases available.
• Consistent full‑time schedule aligned with U.S. business hours.
• Stable on‑site role with long‑term growth potential.
• Future possibility of remote work after a year (Must meet HIPAA standards)

Snapscale has supported healthcare providers since 2017. The Mérida team is a dedicated delivery center built for long‑term growth.

For more information, email [e-mail]

Requirements

• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using healthcare management software.
• Ability to work effectively in a team‑oriented environment.
• Attention to detail and problem‑solving skills.