Patient Care Co-ordinator (Mexico- Merida, Yucatan -Onsite)

Snapscale; Mérida; Presencial; MXN 544.000 - 885.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary based on experience

Paid training and holidays

Annual performance reviews and salary increases

Consistent full-time schedule

Stability with long-term growth potential

Future possibility of remote work

Descripción de la vacante

A healthcare provider is seeking Healthcare Virtual Assistants to support established medical practices in Mérida, Mexico. The role focuses on patient care and requires experience in clinical settings along with proficiency in English and Spanish. Candidates will handle patient calls, schedule appointments, and manage insurance verification. Attractive salary and opportunities for growth are offered, along with the possibility of future remote work. Join a friendly team with a commitment to operational excellence.

Formación

• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.

Responsabilidades

• Answer inbound patient calls.
• Schedule and confirm appointments.
• Navigate EMRs.
• Verify insurance benefits (VOB).
• Support prescription refill workflows.

Conocimientos

Experience in a clinic, doctor’s office, or hospital

Familiarity with medical terminology

Proficient in English (B2 or higher)

Proficient in Spanish

Excellent communication and interpersonal skills

Strong organizational and multitasking skills

Herramientas

Healthcare management software

Healthcare software

Descripción del empleo

Healthcare Virtual Assistants Wanted

📍 Onsite – Mérida, Mexico

Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.

This is a professional, long-term onsite role focused on patient care and operational excellence. New office, new computer equipment, friendly environment.

Immediate positions available for qualified candidates. Don't miss this opportunity for stable employment!

What You’ll Do

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Who We’re Looking For

• Experience in a clinic, doctor’s office, or hospital.
• Familiarity with medical terminology and medical billing is a plus.
• Proficient in English (B2 or higher) and Spanish.

OR

• High-end customer service professionals with excellent phone presence

What We Offer

• Competitive salary based on experience.
• Paid training and holidays.
• Annual Performance Reviews and Salary increases available.
• Consistent full-time schedule aligned with U.S. business hours.
• Stable on-site role with long-term growth potential.
• Future possibility of remote work after a year (Must meet HIPAA standards)

Snapscale has supported healthcare providers since 2017. The Mérida team is a dedicated delivery center built for long-term growth.

For more information, email [e-mail]

Requirements:

• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using healthcare management software.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and problem-solving skills.