Patient Care Coordinator: Onsite with Remote Option
Snapscale
14 días+
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Descripción de la vacante
A healthcare services company is seeking Healthcare Virtual Assistants for onsite positions in Mérida, Mexico. Ideal candidates will have experience in clinical settings and fluency in both English and Spanish. This role involves assisting with patient calls, scheduling appointments, and verifying insurance benefits. Competitive salary and annual performance reviews are offered, with the potential for remote work after one year. Join a supportive team aimed at delivering high-quality healthcare assistance.
Formación
- Minimum of 2 years of experience in a healthcare setting.
- Fluency in English and Spanish required.
- Strong organizational and multitasking skills are essential.
Responsabilidades
- Answer inbound patient calls for doctors’ offices.
- Schedule, reschedule, and confirm appointments.
- Navigate EMR systems.
- Verify insurance benefits.
- Support prescription refill workflows.
Conocimientos
Experience in a clinic, doctor’s office, or hospital
Familiarity with medical terminology
Proficiency in English (B2 or higher)
Proficiency in Spanish
Strong organizational skills
Excellent communication skills
Strong attention to detail
Herramientas
Healthcare management software
Descripción del empleo
A healthcare services company is seeking Healthcare Virtual Assistants for onsite positions in Mérida, Mexico. Ideal candidates will have experience in clinical settings and fluency in both English and Spanish. This role involves assisting with patient calls, scheduling appointments, and verifying insurance benefits. Competitive salary and annual performance reviews are offered, with the potential for remote work after one year. Join a supportive team aimed at delivering high-quality healthcare assistance.
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