Onsite Patient Care Coordinator

Snapscale; Mérida; On-site; MXN 544,000 - 885,000; Full time

Benefits offered by this job

Competitive salary based on experience

Paid training and holidays

Annual performance reviews and salary increases

Consistent full-time schedule

Stability with long-term growth potential

Future possibility of remote work

Job summary

A healthcare provider is seeking Healthcare Virtual Assistants to support established medical practices in Mérida, Mexico. The role focuses on patient care and requires experience in clinical settings along with proficiency in English and Spanish. Candidates will handle patient calls, schedule appointments, and manage insurance verification. Attractive salary and opportunities for growth are offered, along with the possibility of future remote work. Join a friendly team with a commitment to operational excellence.

Qualifications

• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Answer inbound patient calls.
• Schedule and confirm appointments.
• Navigate EMRs.
• Verify insurance benefits (VOB).
• Support prescription refill workflows.

Skills

Experience in a clinic, doctor’s office, or hospital

Familiarity with medical terminology

Proficient in English (B2 or higher)

Proficient in Spanish

Excellent communication and interpersonal skills

Strong organizational and multitasking skills

Tools

Healthcare management software

Job description

A healthcare provider is seeking Healthcare Virtual Assistants to support established medical practices in Mérida, Mexico. The role focuses on patient care and requires experience in clinical settings along with proficiency in English and Spanish. Candidates will handle patient calls, schedule appointments, and manage insurance verification. Attractive salary and opportunities for growth are offered, along with the possibility of future remote work. Join a friendly team with a commitment to operational excellence.