Onsite Patient Care Coordinator — Healthcare Support

Snapscale; Mérida; Presencial; MXN 201.000 - 268.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary based on experience

Paid training and holidays

Annual performance reviews and salary increases

Consistent full-time schedule aligned with U.S. business hours

Stable role with long-term growth potential

Future possibility of remote work after a year

Descripción de la vacante

A healthcare service provider in Mérida, Mexico, is seeking Healthcare Virtual Assistants to support U.S. medical practices. This long-term role focuses on patient care, requiring applicants with a minimum of 2 years of healthcare experience and proficiency in English and Spanish. Responsibilities include managing patient calls, scheduling appointments, and utilizing healthcare management software. The position offers a competitive salary, paid training, and the potential for remote work after one year, ensuring stable employment in a supportive environment.

Formación

• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and problem-solving skills.

Responsabilidades

• Answer inbound patient calls.
• Schedule and confirm appointments.
• Navigate EMRs.
• Verify insurance benefits.
• Support prescription refill workflows.

Conocimientos

Experience in a clinic, doctor’s office, or hospital

Familiarity with medical terminology and billing

Proficient in English (B2 or higher)

Proficient in Spanish

Herramientas

Healthcare management software

Descripción del empleo

A healthcare service provider in Mérida, Mexico, is seeking Healthcare Virtual Assistants to support U.S. medical practices. This long-term role focuses on patient care, requiring applicants with a minimum of 2 years of healthcare experience and proficiency in English and Spanish. Responsibilities include managing patient calls, scheduling appointments, and utilizing healthcare management software. The position offers a competitive salary, paid training, and the potential for remote work after one year, ensuring stable employment in a supportive environment.