Partnership Growth Analyst - Multi-Channel Campaigns & CRM

PayJoy, Inc; Ciudad de México; On-site; MXN 360,000 - 720,000; Full time

Benefits offered by this job

Health & dental discount

Life insurance

Phone/Headset/Home office equipment

Christmas bonus

Vacation days

Vacation premium

Saving funds

Grocery coupons MXN

Co-working travel perk

Professional development perk

Catered lunches

Job summary

PayJoy, Inc is seeking a Partnership Growth Analyst to design and optimize customer communications across the lifecycle. You will work with Marketing, Product, Operations, Risk, Data, and Commercial teams to deliver personalized, data-driven messaging that improves acquisition, activation, engagement, retention, and reactivation.

Responsibilities include executing multi-channel campaigns, analyzing performance with A/B tests, and presenting insights to stakeholders.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Advertising, Engineering, or related field.
• 1–2 years of experience in CRM, Customer Communications, Lifecycle Marketing, Growth Marketing, Marketing Operations, or similar.
• Experience executing multi-channel customer communication campaigns.
• Strong analytical mindset with experience using campaign metrics to drive decisions.
• Experience working with cross-functional teams.
• Excellent written communication and copywriting skills.

Responsibilities

• Execute customer communication campaigns across WhatsApp, Push, Email, SMS, and In-App channels.
• Support lifecycle communication strategies across acquisition, onboarding, activation, retention, and reactivation journeys.
• Create customer-centric messaging and value propositions aligned with business objectives.
• Collaborate with Product, Marketing, Design, Operations, Engineering, and Data teams to launch campaigns.
• Monitor campaign performance and identify optimization opportunities through reporting and A/B testing.
• Analyze customer behavior and funnel performance to identify communication opportunities and friction points.
• Maintain campaign calendars, documentation, and communication best practices.
• Support promotional launches, product releases, and commercial initiatives through targeted communications.
• Present campaign insights, learnings, and recommendations to stakeholders.

Skills

CRM campaigns

Lifecycle marketing

Multichannel campaigns

Analytics & data

Cross-functional teamwork

Copywriting

Marketing automation

Fintech / tech familiarity

Education

Bachelor's degree

Tools

Braze

Customer.io

Infobip

Job description

PayJoy, Inc is seeking a Partnership Growth Analyst to design and optimize customer communications across the lifecycle. You will work with Marketing, Product, Operations, Risk, Data, and Commercial teams to deliver personalized, data-driven messaging that improves acquisition, activation, engagement, retention, and reactivation.

Responsibilities include executing multi-channel campaigns, analyzing performance with A/B tests, and presenting insights to stakeholders.