On-site Logistics Customer Support Specialist

J-K Network Services; Veracruz; On-site; MXN 65,902 - 82,377; Full time

Benefits offered by this job

Government mandated Benefits

Leave Credits

Other benefits discussed upon job offer

Job summary

A leading logistics company is seeking a Customer Service Officer to enhance customer satisfaction and loyalty in Veracruz. Ideal candidates will have 1-2 years of customer service experience and a background in logistics or freight forwarding. This on-site position requires delivering excellent service and supporting streamlined processes. Salary ranges from Php 20,000 to Php 25,000, with government-mandated benefits and additional perks discussed during the job offer.

Qualifications

• At least 1-2 years of experience in customer service.
• Experience in logistics or freight forwarding is a plus.
• Ability to attend face-to-face interviews.

Responsibilities

• Ensure customer needs are met for satisfaction and loyalty.
• Meet customer expectations to strengthen retention.
• Support processes that reduce errors.
• Deliver excellent customer service.
• Perform other tasks as assigned.

Skills

Customer service experience

Knowledge of logistics or freight forwarding

Job description

A leading logistics company is seeking a Customer Service Officer to enhance customer satisfaction and loyalty in Veracruz. Ideal candidates will have 1-2 years of customer service experience and a background in logistics or freight forwarding. This on-site position requires delivering excellent service and supporting streamlined processes. Salary ranges from Php 20,000 to Php 25,000, with government-mandated benefits and additional perks discussed during the job offer.