On-site Logistics Support Specialist (Back Office)

J-K Network Services; Veracruz; Presencial; MXN 59.769 - 83.013; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO

Government benefits

13th Month Pay

Sick Leave

Descripción de la vacante

A shipping and logistics company based in Veracruz is seeking a Customer Service Staff member. The ideal candidate will handle inquiries through email and phone, provide accurate information regarding services and logistics, and coordinate updates efficiently. A Bachelor's degree and at least one year of experience in customer service are required. The position is on-site and the candidate should be available for face-to-face interviews. This role offers a starting salary of Php18,000-Php25,000.

Formación

• Bachelor’s degree required.
• At least 1 year of experience in back-office customer service operations.
• Available to work on site and for face-to-face interviews.

Responsabilidades

• Handle customer inquiries and requests via email and phone professionally.
• Provide accurate information regarding products, services, and billing.
• Coordinate shipment updates with various departments.

Conocimientos

Customer service

Communication skills

Problem-solving

Educación

Bachelor’s degree

Descripción del empleo

A shipping and logistics company based in Veracruz is seeking a Customer Service Staff member. The ideal candidate will handle inquiries through email and phone, provide accurate information regarding services and logistics, and coordinate updates efficiently. A Bachelor's degree and at least one year of experience in customer service are required. The position is on-site and the candidate should be available for face-to-face interviews. This role offers a starting salary of Php18,000-Php25,000.