On-Site Warehouse Customer Service & Logistics Support

J-K Network Services; Veracruz; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

13th month pay

Sick Leave

Vacation Leave

Free Parking

Company Events

Job summary

A logistics company is seeking a Warehouse Customer Service representative in Veracruz. This role involves managing customer inquiries, coordinating shipments, and preparing shipping documents. The ideal candidate should have a Bachelor's degree and at least 1 year of experience in customer service within warehouse operations. Benefits include a performance bonus, insurance, and paid leave. The position requires on-site work with a schedule of Monday to Friday from 8:00 AM to 5:00 PM.

Qualifications

• At least 1 year of work experience in customer service in warehouse operations.
• Experience working in customer-focused distribution.
• Willing to work fully on site.

Responsibilities

• Handle customer inquiries and orders via email and phone regarding shipment status.
• Coordinate with the warehouse team to arrange timely shipments.
• Prepare and maintain accurate shipping documents.
• Resolve shipment delays, discrepancies, and other operational issues.

Skills

Customer service

Communication

Problem-solving

Education

Bachelor's Degree

Job description

A logistics company is seeking a Warehouse Customer Service representative in Veracruz. This role involves managing customer inquiries, coordinating shipments, and preparing shipping documents. The ideal candidate should have a Bachelor's degree and at least 1 year of experience in customer service within warehouse operations. Benefits include a performance bonus, insurance, and paid leave. The position requires on-site work with a schedule of Monday to Friday from 8:00 AM to 5:00 PM.