On-Site Customer Operations Associate (Back Office)

J-K Network Services; Veracruz; On-site; MXN 59,769 - 83,013; Full time

Benefits offered by this job

HMO

Government benefits

13th Month Pay

Sick Leave

Job summary

A logistics company is seeking a Customer Operations Associate (Back Office) in Veracruz. Responsibilities include handling customer inquiries, providing accurate information on services, and coordinating with various teams for shipment updates. Candidates must hold a Bachelor's degree and have at least one year of experience in customer service. The role requires on-site attendance and can start as soon as possible. Benefits include HMO, government benefits, and 13th month pay.

Qualifications

• At least 1 year of experience in back-office customer service operations.
• Amendable to work on-site and attend face-to-face interview.
• Can start as soon as possible.

Responsibilities

• Handles customer inquiries and requests through email and phone.
• Provides accurate information regarding products and services.
• Coordinates with various teams for shipment updates.

Skills

Customer service skills

Communication skills

Education

Bachelor’s degree

Job description

A logistics company is seeking a Customer Operations Associate (Back Office) in Veracruz. Responsibilities include handling customer inquiries, providing accurate information on services, and coordinating with various teams for shipment updates. Candidates must hold a Bachelor's degree and have at least one year of experience in customer service. The role requires on-site attendance and can start as soon as possible. Benefits include HMO, government benefits, and 13th month pay.