On-Site Logistics & Customer Experience Specialist

J-K Network Services; Veracruz; Presencial; MXN 59.311 - 82.377; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Government mandated Benefits

HMO

13th month pay

Sick Leave Credits

Vacation Leave Credits

Free Parking

Company Events

Descripción de la vacante

A logistics firm is seeking a Warehouse & Customer Service Specialist in Veracruz. The role involves handling customer inquiries regarding shipments and coordinating with the warehouse team. Candidates should have a Bachelor’s degree and at least 1 year of experience in customer service, particularly in warehouse operations. The position requires working fully on site and offers a salary range of Php18,000 – Php25,000. Government mandated benefits and additional perks such as vacation leave are included.

Formación

• At least 1 year of work experience in customer service in warehouse operations.
• Experience working in customer-focused distribution.
• Willing to work fully on site.

Responsabilidades

• Handle customer inquiries and orders via email and phone regarding shipment status.
• Receive and process delivery instructions from clients.
• Prepare and maintain accurate shipping documents.
• Resolve shipment delays and discrepancies.

Conocimientos

Customer service

Inventory management

Problem-solving

Educación

Bachelor’s Degree

Descripción del empleo

A logistics firm is seeking a Warehouse & Customer Service Specialist in Veracruz. The role involves handling customer inquiries regarding shipments and coordinating with the warehouse team. Candidates should have a Bachelor’s degree and at least 1 year of experience in customer service, particularly in warehouse operations. The position requires working fully on site and offers a salary range of Php18,000 – Php25,000. Government mandated benefits and additional perks such as vacation leave are included.