Logistics Back‑Office Support Specialist

J-K Network Services; Veracruz; On-site; MXN 59,769 - 83,013; Full time

Benefits offered by this job

HMO

Government benefits

13th Month Pay

Sick Leave

Job summary

A logistics firm in Veracruz is seeking a Back Office Customer Service Representative to handle customer inquiries and provide accurate information through various channels. Candidates should hold a Bachelor’s degree and possess at least one year of experience in customer service operations. The role requires being amendable to work on-site and can start immediately. This position follows a Monday to Friday schedule with a competitive salary range of Php18,000-Php25,000.

Qualifications

• Minimum of 1 year experience in back-office customer service operations.
• Willing to work on site and attend face-to-face interviews.
• Ability to start immediately.

Responsibilities

• Handles customer inquiries and requests through email and phone.
• Provides information regarding products, services, and billing.
• Coordinates with operations, warehouse, and trucking for timely updates.

Skills

Customer service

Communication

Problem-solving

Education

Bachelor’s degree

Job description

A logistics firm in Veracruz is seeking a Back Office Customer Service Representative to handle customer inquiries and provide accurate information through various channels. Candidates should hold a Bachelor’s degree and possess at least one year of experience in customer service operations. The role requires being amendable to work on-site and can start immediately. This position follows a Monday to Friday schedule with a competitive salary range of Php18,000-Php25,000.