Logistics Back‑Office Support Specialist

J-K Network Services; Veracruz; Presencial; MXN 59.769 - 83.013; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO

Government benefits

13th Month Pay

Sick Leave

Descripción de la vacante

A logistics firm in Veracruz is seeking a Back Office Customer Service Representative to handle customer inquiries and provide accurate information through various channels. Candidates should hold a Bachelor’s degree and possess at least one year of experience in customer service operations. The role requires being amendable to work on-site and can start immediately. This position follows a Monday to Friday schedule with a competitive salary range of Php18,000-Php25,000.

Formación

• Minimum of 1 year experience in back-office customer service operations.
• Willing to work on site and attend face-to-face interviews.
• Ability to start immediately.

Responsabilidades

• Handles customer inquiries and requests through email and phone.
• Provides information regarding products, services, and billing.
• Coordinates with operations, warehouse, and trucking for timely updates.

Conocimientos

Customer service

Communication

Problem-solving

Educación

Bachelor’s degree

Descripción del empleo

A logistics firm in Veracruz is seeking a Back Office Customer Service Representative to handle customer inquiries and provide accurate information through various channels. Candidates should hold a Bachelor’s degree and possess at least one year of experience in customer service operations. The role requires being amendable to work on-site and can start immediately. This position follows a Monday to Friday schedule with a competitive salary range of Php18,000-Php25,000.