Logistics Customer Service Officer - On Site, Laguna

J-K Network Services; Veracruz; Presencial; MXN 83.013 - 116.219; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Government mandated Benefits

HMO

13th month pay

Leave credits

Descripción de la vacante

A logistics company in Veracruz is seeking a Customer Service Officer to ensure customer satisfaction and streamline processes. The ideal candidate will have a Bachelor's degree and 1-2 years of experience in customer service, particularly in logistics or freight forwarding. Responsibilities include addressing customer needs and improving service efficiency. The company offers competitive benefits and a structured working schedule, and candidates must be amenable to work on-site in Technopark, Binan Laguna.

Formación

• Bachelor's degree holder.
• At least 1-2 years of customer service experience.
• 1-2 years of experience in logistics or freight forwarding is preferred.

Responsabilidades

• Ensure customers' needs and expectations are met.
• Improve customer satisfaction and loyalty.
• Streamline processes to reduce errors and increase productivity.

Conocimientos

Customer service experience

Logistics or freight forwarding knowledge

Problem-solving skills

Educación

Bachelor's degree

Descripción del empleo

A logistics company in Veracruz is seeking a Customer Service Officer to ensure customer satisfaction and streamline processes. The ideal candidate will have a Bachelor's degree and 1-2 years of experience in customer service, particularly in logistics or freight forwarding. Responsibilities include addressing customer needs and improving service efficiency. The company offers competitive benefits and a structured working schedule, and candidates must be amenable to work on-site in Technopark, Binan Laguna.