On-Site IT Support – Hardware & End-User (Mexico City)

Turtle Trax S.A.; Ciudad de México; Presencial; MXN 201.000 - 290.000; Jornada completa

Descripción de la vacante

A leading support services company in Mexico City is seeking an experienced on-site support technician. The role focuses on providing hands-on hardware and desktop support directly to end-users. Candidates should have a solid background in on-site environments and be comfortable with troubleshooting. Advanced Spanish proficiency is required, along with working English skills. This position requires a physical presence in the office to handle support needs effectively.

Formación

• Strong experience in on‑site support environments.
• Ready to troubleshoot hardware and manage break/fix situations.
• Ability to work independently and directly with users.

Responsabilidades

• Provide hands-on hardware and desktop support.
• Assist end-users and handle incidents on-site.
• Coordinate local support and ensure user satisfaction.

Conocimientos

Hardware troubleshooting

End-user support

Local incident handling

Descripción del empleo

A leading support services company in Mexico City is seeking an experienced on-site support technician. The role focuses on providing hands-on hardware and desktop support directly to end-users. Candidates should have a solid background in on-site environments and be comfortable with troubleshooting. Advanced Spanish proficiency is required, along with working English skills. This position requires a physical presence in the office to handle support needs effectively.