Mexico Merchant Ops Lead - Strategy & Growth (Equity)

Uber; Ciudad de México; On-site; MXN 900,000 - 1,500,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits package

Job summary

Uber Mexico is seeking a Merchant Operations Lead to steer a high-performing team focused on merchant quality and experience across Mexico. You will design strategies, align cross-functional stakeholders, and drive continuous improvement in marketplace operations.

With 8+ years in consulting, banking, or hyper-growth startups, you will translate business needs into scalable processes and lead complex projects from strategy to execution, leveraging strong English and Spanish communication skills

Qualifications

• At least 8 years of experience in business consulting, investment banking or other hyper-growth startups is preferred.
• Critical thinking and analytical rigour, as you will be dealing with data (i.e reports, experiments) and scaling processes.
• Experience with data-based decision-making - exercising good judgement in ambiguous circumstances, and effectively communicating across a diverse team.
• #Seetheforestandthetrees: Ability to abstract from the day-to-day operations to be able to design a high-level strategy for the team, but also able to get deep into problem-solving to identify issues.
• Excellent Stakeholder Management skills with experience in aligning priorities and tradeoff proposals.
• Experience in executing complex projects by managing and coordinating several people and teams (direct management/PMO).
• Previous experiences that prove your sense of ownership, a getting-things-done approach, and the ability to go from high-level business strategy to tactical execution several times during a regular week.
• English and Spanish professional proficiency.
• Strong Excel skills, other database experience helpful. Comfortable learning and using new software tools (e.g SQL).

Responsibilities

• Manage a high-performing team with clear goals and executional excellence.
• Analyze data and optimize merchant operations with a continuous improvement mindset.
• Design the territory strategy to enable experience and growth for merchants.
• Align stakeholders on projects and priorities with Mexico territory and commercial teams.

Skills

Leadership

Analytical thinking

Strategic thinking

Stakeholder management

Communication

Problem solving

Tools

Excel

SQL

Job description

Uber Mexico is seeking a Merchant Operations Lead to steer a high-performing team focused on merchant quality and experience across Mexico. You will design strategies, align cross-functional stakeholders, and drive continuous improvement in marketplace operations.

With 8+ years in consulting, banking, or hyper-growth startups, you will translate business needs into scalable processes and lead complex projects from strategy to execution, leveraging strong English and Spanish communication skills