Mexico Growth & Ops Lead — Consumer Strategy to Action

Uber; Ciudad de México; On-site; MXN 1,500,000 - 2,100,000; Full time

Job summary

Uber is seeking a Consumer Ops Lead to translate the LatAm strategy into a Mexico-focused operational plan, driving day-to-day execution and building scalable capabilities for long-term growth. You will lead a team, collaborate with local and cross-functional stakeholders, and translate insights into actionable plans that boost acquisition, retention, and value.

In this role, you will shape regional priorities while overseeing experiments and execution to deliver measurable impact across Mexico,

Qualifications

• 8+ years of experience in Strategy, Operations, or analytics.
• Proven ability to build cross-functional partnerships and drive execution.
• Experience leading and mentoring teams in matrix organizations.
• Strong analytical and problem-solving skills with data-driven approach.
• Business acumen to translate insights into strategic bets.
• Proactive, adaptable, and comfortable navigating ambiguity.
• Excellent stakeholder management and bilingual communication (Spanish/English).
• Strong prioritization and multi-project delivery in fast-paced settings.

Responsibilities

• Translate LatAm strategy into a clear operational roadmap for Mexico, driving execution and scalable growth initiatives.
• Lead, coach, and develop a high-performing team of contributors; foster collaboration and accountability.
• Analyze performance, insights, and experiments to identify opportunities and provide actionable recommendations.
• Partner with local and cross-functional stakeholders to align priorities and remove barriers.
• Own the Mexico experimentation roadmap: prioritize, execute, measure, and scale high-impact initiatives.

Skills

Strategic leadership

Cross-functional partnerships

Analytical thinking

Bilingual: Spanish & English

Operations management

Stakeholder management

Tools

SQL

AI tools

Job description

Uber is seeking a Consumer Ops Lead to translate the LatAm strategy into a Mexico-focused operational plan, driving day-to-day execution and building scalable capabilities for long-term growth. You will lead a team, collaborate with local and cross-functional stakeholders, and translate insights into actionable plans that boost acquisition, retention, and value.

In this role, you will shape regional priorities while overseeing experiments and execution to deliver measurable impact across Mexico,