Luxury Group Sales Lead - International Accounts

Etéreo; Quintana Roo; On-site; MXN 600,000 - 1,100,000; Full time

Job summary

Etéreo in Quintana Roo seeks an experienced hotel group sales professional to drive group business, build long-term relationships, and convert opportunities into measurable results for the property.

You will prospect and develop corporate accounts, meetings and events buyers, respond to RFPs, negotiate contracts, coordinate with Sales and Revenue teams, manage the pipeline, and organize site inspections and client presentations. Willingness to travel domestically and internationally is required.

Qualifications

• Bachelor’s degree in a related field.
• At least five years of hotel group sales experience.
• Experience selling ultra-luxury hotels or resorts; international destinations preferred.
• Knowledge of group sales across corporate and social markets, meetings, incentives, and events.
• Experience managing leads, RFPs, proposals, contracts, and CRM or sales-tracking systems.
• Excellent verbal and written communication, negotiation, organization, and follow-up skills.

Responsibilities

• Prospect and develop accounts within the assigned territory, including corporate clients, meeting planners, agencies, DMCs, and relevant organizations.
• Identify new business opportunities and reactivate accounts that have generated business in the past.
• Respond to leads and requests for proposals (RFPs), and prepare proposals, sales agreements, contracts, and other commercial documents.
• Evaluate each opportunity based on dates, group size, rates, and its potential contribution across rooms, banquets, catering, spa, and other revenue streams.
• Coordinate with the Sales and Revenue Management teams on availability, rates, concessions, and commercial terms.
• Keep account and contact information, sales activity, and the pipeline up to date, and prepare weekly reports.
• Organize client presentations, site inspections, sales events, and familiarization trips.
• Share confirmed group details with the operational teams in a timely manner and follow up on client needs.

Skills

Verbal communication

Written communication

Negotiation

Organization

Follow-up

Account analysis

Travel readiness

Education

Bachelor’s degree in related field

Tools

CRM systems

Job description

Etéreo in Quintana Roo seeks an experienced hotel group sales professional to drive group business, build long-term relationships, and convert opportunities into measurable results for the property.

You will prospect and develop corporate accounts, meetings and events buyers, respond to RFPs, negotiate contracts, coordinate with Sales and Revenue teams, manage the pipeline, and organize site inspections and client presentations. Willingness to travel domestically and internationally is required.