Loyalty Ecosystem Strategy Lead

Aeromexico; Ciudad de México; Presencial; MXN 1.800.000 - 2.800.000; Jornada completa

Descripción de la vacante

Aeromexico Rewards is seeking a Loyalty Ecosystem Sr Manager to lead the strategic evolution of the loyalty program, aligning technology, platforms, integrations, and data capabilities with business goals. You will collaborate with IT, Product, Data, and external partners to translate business needs into scalable solutions and measurable value.

This senior leader role requires 8-10+ years in product or tech leadership, strong ROI analysis, and experience managing enterprise loyalty platforms and

Formación

• Bachelor's degree in a related field is required.
• MBA or related postgraduate degree is highly preferred.
• 8-10+ years in product management, business technology, digital transformation, or loyalty platforms.
• Experience defining strategies that drive revenue and measurable value.
• Experience with CRM, CDP, Loyalty Systems, APIs, middleware, and enterprise integrations.
• Experience leading cross-functional initiatives and managing technology vendors.

Responsabilidades

• Define the long-term vision and roadmap for Aeromexico Rewards ecosystem.
• Bridge Business and Technology by partnering with IT, EA, Product, Data and external vendors.
• Drive platform implementations, complex system integrations, and governance frameworks.
• Translate business needs into functional requirements for engineering and IT teams.
• Develop and present business cases, risks, and opportunities to senior leadership.
• Oversee end-to-end delivery of technology-enabled business capabilities.

Conocimientos

Strategic thinking

Leadership

Stakeholder management

Data analytics

Roadmap planning

ROI analysis

Educación

Bachelor's degree in Business Admin / Engineering / Economics / Actuarial Science / CS / IS

MBA or related postgraduate degree

Herramientas

CRM

CDP

Loyalty management systems

APIs

Middleware

Enterprise integrations

Descripción del empleo

Aeromexico Rewards is seeking a Loyalty Ecosystem Sr Manager to lead the strategic evolution of the loyalty program, aligning technology, platforms, integrations, and data capabilities with business goals. You will collaborate with IT, Product, Data, and external partners to translate business needs into scalable solutions and measurable value.

This senior leader role requires 8-10+ years in product or tech leadership, strong ROI analysis, and experience managing enterprise loyalty platforms and