Logistics & Customer Experience Specialist (Onsite)

J-K Network Services; Veracruz; Presencial; MXN 59.311 - 82.377; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Government mandated Benefits

HMO

13th month pay

Sick Leave Credits

Vacation Leave Credits

Free Parking

Company Events

Descripción de la vacante

A logistics company in Mexico is seeking a Shipping & Customer Service Associate. This role involves handling customer inquiries and coordinating with the warehouse team for timely shipments. Ideal candidates should have a Bachelor's degree and at least a year of experience in customer service related to warehouse operations. The position requires on-site work with a competitive salary between Php18,000 and Php25,000, alongside benefits like HMO and paid leaves.

Formación

• At least 1 year of work experience in customer service in warehouse operations.
• Experience working in customer-focused distribution.
• Willing to work fully on site.

Responsabilidades

• Handle customer inquiries and orders regarding shipment status.
• Coordinate with warehouse team to arrange timely shipments.
• Prepare and maintain accurate shipping documents.
• Resolve operational issues efficiently.

Conocimientos

Customer service skills

Communication skills

Attention to detail

Educación

Bachelor’s Degree

Descripción del empleo

A logistics company in Mexico is seeking a Shipping & Customer Service Associate. This role involves handling customer inquiries and coordinating with the warehouse team for timely shipments. Ideal candidates should have a Bachelor's degree and at least a year of experience in customer service related to warehouse operations. The position requires on-site work with a competitive salary between Php18,000 and Php25,000, alongside benefits like HMO and paid leaves.