Peza Logistic Officer

J-K Network Services; Veracruz; Presencial; MXN 83.013 - 116.219; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Government mandated Benefits

HMO

13th month pay

Leave credits

Descripción de la vacante

A logistics company in Veracruz is seeking a Customer Service Officer to ensure customer satisfaction and streamline processes. The ideal candidate will have a Bachelor's degree and 1-2 years of experience in customer service, particularly in logistics or freight forwarding. Responsibilities include addressing customer needs and improving service efficiency. The company offers competitive benefits and a structured working schedule, and candidates must be amenable to work on-site in Technopark, Binan Laguna.

Formación

• Bachelor's degree holder.
• At least 1-2 years of customer service experience.
• 1-2 years of experience in logistics or freight forwarding is preferred.

Responsabilidades

• Ensure customers' needs and expectations are met.
• Improve customer satisfaction and loyalty.
• Streamline processes to reduce errors and increase productivity.

Conocimientos

Customer service experience

Logistics or freight forwarding knowledge

Problem-solving skills

Educación

Bachelor's degree

Descripción del empleo

Overview

Company profile: Known for the most reliable logistics company providing end-to-end transportation and supply chain solutions for local and international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time.

Position

Position: Customer Service officer- logistic

Location

Location: Technopark Binan, Laguna

Salary

Salary Offer: Php 25,000- Php 35,000

Work Schedule and Setup

Work Schedule: Mon- Fri, Sat (halfday)

Work Set Up: work on site

Benefits

• Government mandated Benefits
• HMO
• 13th month pay
• leave Credits
• other will be discuss upon job offer

Job Requirements

• bachelors degree holder
• With at least 1-2 years of experience as customer service.
• With at least 1-2 years of experience in logistics or freight forwarding company.
• Amenable to work in Technopark, Binan Laguna
• Can attend face to face interview is a big advantage

Responsibilities

• ensure that customers’ needs and expectations are met, leading to high satisfaction and loyalty.
• meeting or exceeding customer expectations improves satisfaction and loyalty.
• Streamlined processes reduce errors and increase productivity.
• Superior customer service differentiates your warehouse from competitors.
• other task assigned

Recruitment Process

• Initial interview
• Final interview
• JOB OFFER