Lead, Last-Mile Operations — Shift Area Manager

Amazon Inc.

Toluca

In loco

MXN 360.000 - 600.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

Amazon is seeking a Shift Area Manager for Last Mile Operations based in Toluca, MX. You will lead the delivery station team, including Process Assistants and DSPs, to ensure safe, high-quality operations and timely Amazon deliveries.

You will review forecasts, assign duties, train staff, monitor performance, and drive process improvements while maintaining a strong safety culture and customer focus. Weekend/overnight flexibility required.

Competenze

Bachelor's degree or 2+ years of Amazon experience.
2+ years of direct management experience.
3+ years of general work experience.
Fluent in Spanish; good English; able to work shifts.

Mansioni

Review the operational forecast and determine productivity requirements for sort operation, managing a team to meet building goals.
Lead safety programs to ensure a safe work environment for associates and DSPs.
Proactively identify and lead process improvement initiatives and Lean tools.
Oversee day-to-day management of the delivery station, supervising Process Assistants and DSPs.
Lead change at internet speed and adapt to operational needs; ensure safety and efficiency in daily operations.