Last-Mile Shift Lead: Delivery Station Operations

Amazon Inc.; Santa Catarina; Presencial; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

Amazon is seeking an On The Road Shift Manager for Last Mile Operations in Mexico. You will lead a delivery station team, including Process Assistants and DSPs, to ensure safe, efficient and reliable service, while driving continuous improvement and change at pace.

Responsibilities include daily supervision, training, dispatch, and performance reviews, with emphasis on safety, productivity, and customer experience in a dynamic environment. Flexibility for weekends/nights is required.

Formación

• Bachelor's degree or equivalent.
• 1+ years of employee and performance management experience.
• Ability to work a flexible schedule including weekends, nights, and holidays.
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts.

Responsabilidades

• Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.
• Support all safety programs to ensure a safe work environment for all associates and DSPs.
• Proactively identify and lead process improvement initiatives and Lean tools
• Train and develop people
• Implement Continue Improvement Projects
• Build bonds between all stakeholders and peers
• Monitor and audit plans for DSPs including staffing, schedules, quality initiatives, and performance levels
• Promote best practice and continuous process improvements across your team in areas like health and safety and productivity
• Ensure there is on-the-road capacity for deliveries including during peak business times
• Help to pilot new service types on-site, such as electric vehicles and cargo bikes
• Carry out performance reviews with DSPs

Conocimientos

Employee management

Performance management

Flexible schedule

Physical stamina

Educación

Bachelor's degree or equivalent

Herramientas

Lean techniques

Descripción del empleo

Amazon is seeking an On The Road Shift Manager for Last Mile Operations in Mexico. You will lead a delivery station team, including Process Assistants and DSPs, to ensure safe, efficient and reliable service, while driving continuous improvement and change at pace.

Responsibilities include daily supervision, training, dispatch, and performance reviews, with emphasis on safety, productivity, and customer experience in a dynamic environment. Flexibility for weekends/nights is required.