Last-Mile Delivery Area Manager — Growth & Ops Lead

Amazon; San Pedro; Híbrido; MXN 480.000 - 720.000; Jornada completa

Descripción de la vacante

Amazon is seeking an Delivery Area Manager for Last Mile Operations in Mexico. You will lead delivery station activities, drive performance, and manage DSP relationships to meet high-volume customer expectations.

You’ll coordinate with partners across Transport, Sortation, Finance and HR to implement process improvements, uphold safety standards, and develop talent for scalable growth. This role requires flexibility and strong leadership.

Formación

• Bachelor’s degree or equivalent
• 2+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsabilidades

• Manage delivery operations across the site to meet 24/7 demand and customer promises
• Oversee relationships with Delivery Service Providers (DSPs) and drive operational goals
• Present operational metrics to senior leadership and drive continuous improvement
• Lead talent planning, recruitment, performance management and development at the site
• Collaborate with Transport & Sortation, Finance, HR and IT to align on goals and processes
• Ensure safety, security and loss prevention procedures are followed

Conocimientos

Employee management

Performance management

Flexible schedule

Educación

Bachelor’s degree or equivalent

2+ years at Amazon (blue badge/FTE)

Descripción del empleo

Amazon is seeking an Delivery Area Manager for Last Mile Operations in Mexico. You will lead delivery station activities, drive performance, and manage DSP relationships to meet high-volume customer expectations.

You’ll coordinate with partners across Transport, Sortation, Finance and HR to implement process improvements, uphold safety standards, and develop talent for scalable growth. This role requires flexibility and strong leadership.