Last-Mile Operations Manager: Shift Leader

Despegar; Cancún; On-site; MXN 420,000 - 660,000; Full time

Job summary

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

This role focuses on safety, productivity, and strong team leadership as you rotate shifts, weekends, and holidays at one of our operational sites in Cancún.

Qualifications

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions to maintain quality and productivity across all shifts.
• Lead a team and handle administrative work while building a strong team culture.
• Analyze performance and suggest process improvements to optimize work and customer service.
• Collaborate with managers to standardize shift processes.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions to maintain quality and productivity across all shifts.
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture.
• Analyze performance and suggest process improvements to optimize work and customer service.
• Collaborate with other managers to standardize shift processes.

Job description

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

This role focuses on safety, productivity, and strong team leadership as you rotate shifts, weekends, and holidays at one of our operational sites in Cancún.