Area Manager, Last-Mile Delivery Operations

Amazon Inc.; Ciudad de México; On-site; MXN 600,000 - 1,200,000; Full time

Job summary

Amazon Inc. is seeking an Area Manager to lead last mile operations in a Delivery Station in Mexico City. You will drive productivity, manage a 24/7 operation, and develop talent to meet customer promises.

Responsibilities include setting strategy, monitoring metrics, collaborating with cross-functional partners, and delivering Lean process improvements to scale operations regionally. Fluency in English required.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• 3+ years of employee and performance management experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Speak, write, and read fluently in English.

Responsibilities

• Setting and communicating the strategy and performance goals while ensuring productivity in facility is maximized through, training, analysis, and feedback of performance data on a periodic basis.
• Partnering with the AMZL Delivery Station on the road (OTR) management team to establish and maintain quality control standards.
• Proactively identifying and leading process improvement initiatives and Lean tools.
• Cross functional coordination and task tracking.
• Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
• Strategic planning and forecasting to appraise performance and problem resolution.
• Ability to manage multiple complex projects simultaneously.
• Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis, forward looking supply chain approaches and communication of insights & recommendations.
• Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.
• Ensuring procedures are followed for safety, building security and product loss prevention

Skills

Leadership & people mgmt

Performance metrics

Process improvement / Lean

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree or equivalent

Job description

Amazon Inc. is seeking an Area Manager to lead last mile operations in a Delivery Station in Mexico City. You will drive productivity, manage a 24/7 operation, and develop talent to meet customer promises.

Responsibilities include setting strategy, monitoring metrics, collaborating with cross-functional partners, and delivering Lean process improvements to scale operations regionally. Fluency in English required.