Emerging Operations Leader — Shift Manager (Junior)

Amazon Inc.; Ciudad de México; On-site; MXN 290,000 - 424,000; Full time

Job summary

Amazon Logistics, or AMZL, operates ‘last mile’ delivery with 24/7 shifts and a strong focus on customer experience. The Shift Manager role leads a diverse team, drives safety and productivity, and collaborates with peers to meet daily targets.

This is an entry‑level management position requiring rotating schedules including nights, weekends, and holidays, with overtime during peak seasons. Amazon emphasizes development and mentorship.

Qualifications

• High school diploma.
• 1+ years of leadership experience in a retail, distribution or similar environment.
• Rotating, flexible schedule including nights, weekends and holidays.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions to maintain quality and productivity across all shifts.
• Support and lead a team and handle administrative work while building a strong team culture.
• Analyze performance and suggest process improvements to optimize work and customer service.
• Promote best practice and continuous process improvements across the team.
• Collaborate with other managers to standardize shift processes.

Skills

Leadership experience

English language proficiency

Education

Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or related field

High School Diploma

Job description

Amazon Logistics, or AMZL, operates ‘last mile’ delivery with 24/7 shifts and a strong focus on customer experience. The Shift Manager role leads a diverse team, drives safety and productivity, and collaborates with peers to meet daily targets.

This is an entry‑level management position requiring rotating schedules including nights, weekends, and holidays, with overtime during peak seasons. Amazon emphasizes development and mentorship.