Junior Global Order & After-Sales Specialist

SoftwareOne; Ciudad de México; On-site; MXN 201,000 - 312,000; Full time

Job summary

SoftwareOne in Ciudad de Mexico is seeking a Junior Sales Support to join our delivery team. You will process customer orders from intake to delivery and support post-sales activities across the order lifecycle, working closely with customers and internal teams to ensure accurate, timely completion and a seamless customer experience.

As a recent university graduate, you will collaborate cross-functionally, monitor pending transactions, escalate delays when needed, and help provide timely updates

Qualifications

• Recent graduate eager to start a career in a global technology company.
• Strong interest in processing orders and post-sales support.

Responsibilities

• Process customer orders from intake to delivery.
• Collaborate with customers and internal teams to resolve issues.
• Maintain high quality, accuracy, compliance, and timeliness of all activities.
• Monitor pending transactions, manage approvals, and escalate risks or delays when necessary.
• Provide updates and resolve after-sales inquiries with the customer.

Skills

Customer service

Order processing

Cross-functional collaboration

Education

Bachelor degree or equivalent

Job description

SoftwareOne in Ciudad de Mexico is seeking a Junior Sales Support to join our delivery team. You will process customer orders from intake to delivery and support post-sales activities across the order lifecycle, working closely with customers and internal teams to ensure accurate, timely completion and a seamless customer experience.

As a recent university graduate, you will collaborate cross-functionally, monitor pending transactions, escalate delays when needed, and help provide timely updates