Global Customer Data Ops & Onboarding Specialist

SoftwareOne; Ciudad de México; Hybrid; MXN 240,000 - 420,000; Full time

Benefits offered by this job

Health and well-being programs

Career development

Performance-based incentives

Flexible and hybrid work models

Job summary

SoftwareOne is seeking a Customer Data Operations Specialist in Mexico City to maintain accurate and compliant customer data across global systems. You will contribute to onboarding, master data management, data quality, and lifecycle processes while partnering with Sales and Operations.

You will collaborate with teams across the Americas and Europe, support data governance, system integrations, and process improvements in a fast-paced, global environment.

Qualifications

• Experience with customer onboarding, customer data operations, master data management, data governance, data quality, or related operational processes.
• Advanced English communication skills (written and verbal) with stakeholders across regions.
• Intermediate Excel, strong analytical skills, and attention to detail.

Responsibilities

• Create and maintain customer accounts across global business systems.
• Review, validate, and process customer data changes while ensuring data quality and governance standards.
• Update account ownership and sales assignments as needed.
• Support customer and vendor integration activities across multiple systems.
• Monitor operational requests and contribute to process documentation and continuous improvement initiatives.

Skills

Customer onboarding

Data operations

Master data management

Data governance

Data quality

Tools

Navision

Job description

SoftwareOne is seeking a Customer Data Operations Specialist in Mexico City to maintain accurate and compliant customer data across global systems. You will contribute to onboarding, master data management, data quality, and lifecycle processes while partnering with Sales and Operations.

You will collaborate with teams across the Americas and Europe, support data governance, system integrations, and process improvements in a fast-paced, global environment.