IT Engineer II: End-User, Infra & Security (Mexico)

Quasar Medical Tecate S.A. de C.V.; México; On-site; MXN 600,000 - 1,000,000; Full time

Job summary

Quasar Medical Tecate S.A. de C.V. is seeking an IT professional to support end-user computing, infrastructure and cybersecurity at the Mexico site. The role includes managing day-to-day IT operations and collaborating with IT counterparts on Global IT projects.

Ideal candidates have ITIL experience, strong knowledge of Microsoft 365 and Windows Server, and a background in manufacturing environments. The position may involve remote support for other sites as needed.

Qualifications

• Possess a Diploma or Bachelor's degree in Information Technology or relevant fields of studies from a recognized institution.

Responsibilities

• Serve as the primary technical contact person for IT end user support services for the Mexico site.
• Technical administrator for IT infrastructure systems (servers, networks and storage systems) and cyber-security operations
• Manage IT office equipment, including printers, telephones, and software applications.
• Monitor system performance, conduct regular security audits and remediation activities.
• Assist in incident response, disaster recovery planning, and backup management.
• Ensure compliance with IT policies and regulatory requirements.
• Document IT infrastructure configurations, system updates, and security procedures.
• Support IT projects, including new technology rollouts, security upgrades, and system enhancements.
• Provide training and documentation to end-users on IT security best practices and system usage.

Skills

End-user support

Infrastructure management

Cybersecurity operations

ITIL methodologies

Microsoft 365

Windows Server

Networking

Documentation

Manufacturing experience

Education

Diploma or Bachelor\'s in Information Technology

Tools

Microsoft 365

Endpoint security solutions

Monitoring tools

Job description

Quasar Medical Tecate S.A. de C.V. is seeking an IT professional to support end-user computing, infrastructure and cybersecurity at the Mexico site. The role includes managing day-to-day IT operations and collaborating with IT counterparts on Global IT projects.

Ideal candidates have ITIL experience, strong knowledge of Microsoft 365 and Windows Server, and a background in manufacturing environments. The position may involve remote support for other sites as needed.