Intake & Client Experience Specialist

Solvo Global Careers; Chihuahua; Presencial; MXN 150.000 - 210.000; Jornada completa

Descripción de la vacante

Solvo Global Careers in Chihuahua, MX is seeking an intake specialist to handle calls and inquiries with professionalism and empathy. You will document client information, coordinate with legal teams, and support case intake and documentation processes.

Responsibilities include screening potential clients, signing up new clients over the phone, ensuring data accuracy, and maintaining confidentiality. Minimum 1 year in customer service or call center preferred.

Formación

• Minimum 1 year of customer service or call center experience.
• Strong communication and documentation skills.
• Ability to handle inquiries with professionalism and empathy.

Responsabilidades

• Handle intake and client services via phone and online inquiries.
• Documentation and data entry for new cases.
• Coordinate with legal teams and other departments.
• Maintain confidentiality and privacy of client information.
• Provide timely solutions and support for client concerns.

Conocimientos

Customer service

Call center experience

Descripción del empleo

Solvo Global Careers in Chihuahua, MX is seeking an intake specialist to handle calls and inquiries with professionalism and empathy. You will document client information, coordinate with legal teams, and support case intake and documentation processes.

Responsibilities include screening potential clients, signing up new clients over the phone, ensuring data accuracy, and maintaining confidentiality. Minimum 1 year in customer service or call center preferred.