Remote Bilingual Client Intake Specialist

Job Duck; Ciudad de México; Remote; MXN 229,588 - 243,563; Full time

Benefits offered by this job

Paid time off

Referral bonuses

Parental leave

Professional development opportunities

Job summary

A leading remote employment service is hiring a Bilingual Client Intake Associate in Mexico, Ciudad de México. This remote role involves being the first point of contact for clients seeking legal assistance, requiring empathy and excellent communication skills. Candidates should be fully bilingual in English and Spanish with experience in handling sensitive information. The position offers a salary range of $1150 to $1220 USD monthly along with paid time off and opportunities for professional growth.

Qualifications

• 1-2 years of personal injury or legal intake experience preferred.
• Experience in a high volume intake environment.
• Reliable computer setup and quiet working environment.

Responsibilities

• Maintain professionalism during emotional conversations.
• Screen and qualify potential cases according to guidelines.
• Enter and maintain client information within the CRM system.

Skills

Bilingual fluency in English and Spanish

Empathetic communication

Active listening

High emotional intelligence

Detail oriented

Job description

A leading remote employment service is hiring a Bilingual Client Intake Associate in Mexico, Ciudad de México. This remote role involves being the first point of contact for clients seeking legal assistance, requiring empathy and excellent communication skills. Candidates should be fully bilingual in English and Spanish with experience in handling sensitive information. The position offers a salary range of $1150 to $1220 USD monthly along with paid time off and opportunities for professional growth.