Inbound Sales & Booking Specialist (NA)

WorkStaff360 Inc.; México; À distance; MXN 180 000 - 300 000; Plein temps

Résumé du poste

WorkStaff360 Inc. is seeking a Sales & Booking Specialist to manage inbound inquiries from North American clients and convert them into booked service appointments.

You will clearly explain services, pricing, and next steps while building rapport and driving a positive sales experience. The role requires 1+ year in high-volume phone sales or customer service, strong closing and objections handling, and experience with Google Workspace and CRM systems.

Qualifications

• 1+ year in sales, call center, or appointment setting.
• Proven ability to convert inbound inquiries into bookings.
• Strong closing and objection-handling skills.
• Excellent verbal communication and active listening.
• Experience with Google Workspace and CRM systems.

Responsabilités

• Handle inbound calls and inquiries from prospective and existing customers.
• Respond professionally and promptly to questions regarding services, pricing, availability, and next steps.
• Understand customer needs and recommend appropriate services.
• Clearly communicate services, pricing, benefits, and value proposition.
• Build rapport and create a positive sales experience.
• Convert qualified leads into booked service appointments.
• Guide customers through the booking process and follow up on leads.
• Identify customer needs, concerns, and potential objections and address them.
• Close opportunities and track progress in the CRM.
• Maintain accurate records of interactions, leads, bookings, and follow-ups.
• Keep the sales pipeline organized and up to date.

Connaissances

Sales experience

Closing skills

CRM familiarity

Communication skills

Description du poste

WorkStaff360 Inc. is seeking a Sales & Booking Specialist to manage inbound inquiries from North American clients and convert them into booked service appointments.

You will clearly explain services, pricing, and next steps while building rapport and driving a positive sales experience. The role requires 1+ year in high-volume phone sales or customer service, strong closing and objections handling, and experience with Google Workspace and CRM systems.