Client Success & Operations Coordinator

WorkStaff360 Inc.; México; Remote; MXN 775.000 - 997.000; Vollzeit

Zusammenfassung

WorkStaff360 Inc. is seeking an Administrative Assistant to manage relationships with recurring clients and support sales for specialized services.

The role requires strong English communication, exceptional organization, and the ability to coordinate schedules across teams. The position involves handling inquiries via multiple channels, managing CRM tickets, preparing reports, and ensuring smooth service delivery for North American clients.

Qualifikationen

• Experience communicating with clients directly and providing excellent service.
• Experience with CRM systems, HubSpot is a plus.
• Ability to coordinate multiple schedules, teams, clients, and priorities.

Aufgaben

• Manage relationships with recurring clients and ensure high service levels.
• Identify service needs and close sales opportunities with clients.
• Support sales for specialized services (e.g., termite jobs, environmental assessments).
• Respond to inquiries from multiple channels (phone, email, in-person).
• Coordinate daily service routes and technician schedules.

Kenntnisse

Client management

Account management

Operations coordination

Customer service

English communication

Organizational skills

Multitasking

Scheduling coordination

Billing follow-up

CRM experience

Independent worker

Problem solving

North America client experience

Tools

HubSpot CRM

Jobbeschreibung

WorkStaff360 Inc. is seeking an Administrative Assistant to manage relationships with recurring clients and support sales for specialized services.

The role requires strong English communication, exceptional organization, and the ability to coordinate schedules across teams. The position involves handling inquiries via multiple channels, managing CRM tickets, preparing reports, and ensuring smooth service delivery for North American clients.