Channel Sales Ops & Partner Support (Hybrid)

Genetec; Ciudad de México; Hybrid; MXN 420,000 - 620,000; Full time

Benefits offered by this job

Language classes

Transportation and meal allowances

Gym pass

Health and Dental plan

Life Insurance

Job summary

Tech Sales Jobs is seeking a Channel Sales Specialist to join our hybrid sales operations in Mexico City. You will maintain CRM records, assist forecasting, track opportunities, and back up Channel Sales Specialists and the Commercial team.

The ideal candidate holds a Bachelor's in Business or Marketing, has B2B tech sales experience, is fluent in English and Spanish, and is proficient with Microsoft Dynamics CRM, Word, Excel and PowerPoint.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• B2B sales experience in a technology company is an asset.
• Fluent in English and Spanish.
• Strong communication skills—verbal, written, and presentation.
• Proficient in Microsoft Word, Excel, PowerPoint; experience with Microsoft Dynamics CRM is a plus.
• Highly organized, detail-oriented, and process-driven.

Responsibilities

• Maintain and update CRM records and opportunity comments in the CRM (e.g., Microsoft Dynamics).
• Assist with forecasting and pipeline management to ensure data accuracy and timely reporting.
• Issue quotes and track sales activities within the assigned territory.
• Provide backup support for Channel Sales Specialists, ensuring timely follow-ups and responses.
• Maintain CRM data accuracy by performing frequent updates and audits to ensure all account details, contact information, and pipeline stages reflect the most current status.
• Support forecasting efforts by entering and verifying sales data, tracking opportunity progress, and following up with sales reps to confirm pipeline updates.
• Generate and distribute CRM-based reports to assist with forecasting reviews and performance tracking, ensuring all data is complete and up to date for decision-making.
• Develop a strong understanding of Genetec’s software solutions and assist in creating opportunities and quotes.
• Support the development of tailored sales tools.
• Actively promote the partner portal by scheduling demos and support calls with Channel Partner Program members.
• Assist in progress of leads & Opportunities identified in CRM within assigned territories.
• Support with Order follow up with Customer Services and Fulfillment teams.
• Communicate regularly with Directors, RSMs and Commercial team about general requests.

Skills

CRM proficiency

Sales operations

Forecasting

English fluency

Spanish fluency

Education

Bachelor’s degree in Business/Marketing

Tools

Microsoft Dynamics CRM

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Tech Sales Jobs is seeking a Channel Sales Specialist to join our hybrid sales operations in Mexico City. You will maintain CRM records, assist forecasting, track opportunities, and back up Channel Sales Specialists and the Commercial team.

The ideal candidate holds a Bachelor's in Business or Marketing, has B2B tech sales experience, is fluent in English and Spanish, and is proficient with Microsoft Dynamics CRM, Word, Excel and PowerPoint.