Hybrid Customer Support & Sales Specialist (Tech)

ROHM Co., Ltd; Región Centro; Hybrid; MXN 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary and benefits

Hybrid work schedule

Job summary

A leading semiconductor company based in Guadalajara, Mexico, is looking for a motivated Customer Service Representative. This hybrid position will involve managing customer orders, providing administrative support, and maintaining positive customer relations. Ideal candidates should have 1-3 years of relevant experience, proficiency in Microsoft Office Suite, and strong communication skills. Bilingual abilities, notably in Japanese or Spanish, are highly desirable, alongside a detail-oriented approach and professional acumen. A competitive salary and benefits are offered.

Qualifications

• Ideally 1-3 years of experience in customer service or related sales support functions.
• Proficient in Microsoft Outlook, Word, and Excel at an intermediate level.
• Bilingual skills, especially in Japanese, Spanish, or Mandarin, are a plus.

Responsibilities

• Perform administrative sales support tasks for outside sales.
• Manage order information for customers including stock availability.
• Communicate effectively with customers and sales teams.

Skills

Detail-oriented skills

Strong communication abilities

Organizational skills

Interpersonal skills

Negotiation skills

Education

HS degree or equivalent

2 years' post-secondary education

Tools

Microsoft Office Suite

Database management systems

Job description

A leading semiconductor company based in Guadalajara, Mexico, is looking for a motivated Customer Service Representative. This hybrid position will involve managing customer orders, providing administrative support, and maintaining positive customer relations. Ideal candidates should have 1-3 years of relevant experience, proficiency in Microsoft Office Suite, and strong communication skills. Bilingual abilities, notably in Japanese or Spanish, are highly desirable, alongside a detail-oriented approach and professional acumen. A competitive salary and benefits are offered.