Hybrid Sales Operations Associate II

Arrow Enterprise Computing Solutions; Guadalajara; Hybrid; MXN 223,000 - 260,000; Full time

Benefits offered by this job

Christmas bonus

Vacation premium

Vacation days and holidays

Vision and Dental Assistance

Life Insurance

Healthcare Insurance

Vouchers

Job summary

Arrow Enterprise Computing Solutions in Mexico is seeking a Sales Operations Associate II to support day-to-day sales activities for indirect sales channels. You will process orders, coordinate with internal teams, and ensure accurate documentation and customer satisfaction.

The role requires 1-3 years in sales/support, proficient Excel, and fluent English. The position offers a hybrid work arrangement (3 days in-office, 2 days remote) with comprehensive benefits and a competitive monthly salary

Qualifications

• 1-3 years of related experience in sales, customer support, or operations.
• Intermediate knowledge of Microsoft Excel.
• Excellent verbal and written communication skills; must be fluent in English.

Responsibilities

• Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales.
• Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.
• Serves as a liaison between Arrow's internal resources, vendor resources and customers.
• Demonstrates a proactive approach and communicates efforts in a timely and effective manner for our customers.
• Order Processing: reviews POs for accuracy, freight terms, pricing and specs to enter sales orders accurately.

Skills

Sales experience

Excel

English fluency

Job description

Arrow Enterprise Computing Solutions in Mexico is seeking a Sales Operations Associate II to support day-to-day sales activities for indirect sales channels. You will process orders, coordinate with internal teams, and ensure accurate documentation and customer satisfaction.

The role requires 1-3 years in sales/support, proficient Excel, and fluent English. The position offers a hybrid work arrangement (3 days in-office, 2 days remote) with comprehensive benefits and a competitive monthly salary