Sales Ops Associate II — Growth & Benefits Package

Arrow Enterprise Computing Solutions; Tlaquepaque; On-site; MXN 212,000 - 259,000; Full time

Benefits offered by this job

Christmas bonus 30 days

Vacation premium 40%

12 vacation days + 2 floating days

Vision and dental

Life Insurance

Healthcare Insurance

Food/Pantry vouchers 10%

Restaurant vouchers

Savings fund 13%

Growth opportunities

And more

Job summary

Arrow Enterprise Computing Solutions in Mexico is seeking a Sales Operations Associate II to support the sales team across quote-to-cash processes.

You will manage accounts, coordinate quotes, orders, and invoicing, work with ERP systems, and provide data-driven insights to improve efficiency.

This role offers growth opportunities and a comprehensive benefits package as part of Arrow's global business support team.

Qualifications

• 2-3 years of experience in similar roles supporting Sales teams or in a Sales role.
• Experience managing an ERP (Oracle Preferred).
• Intermediate Microsoft Excel skills, to analyze data and present reports.
• English proficiency; with excellent communication skills.

Responsibilities

• Manage the overall account relationship and day-to-day sales activities by providing service and support to the assigned customer base.
• Coordinate work with internal/external resources for quoting, fulfilling demand, and troubleshooting customer requirements.
• Own the Quote to Order processes and order preparation for specified customers; coordinate quotations and pricing with management.
• Collaborate with supplier contacts and internal departments to resolve pre-sales and post-sales issues; notify customers of delivery status changes.
• Liaise between sales and other teams to resolve returns, invoicing, credit, shipping issues in a timely fashion.
• Support Order to Invoice process; maintain POI and inventory integrity to minimize write-offs/bill-backs.

Skills

Excel proficiency

English communication

Tools

Oracle ERP

Job description

Arrow Enterprise Computing Solutions in Mexico is seeking a Sales Operations Associate II to support the sales team across quote-to-cash processes.

You will manage accounts, coordinate quotes, orders, and invoicing, work with ERP systems, and provide data-driven insights to improve efficiency.

This role offers growth opportunities and a comprehensive benefits package as part of Arrow's global business support team.