Hybrid Channel Partner Support Specialist II

Zebra Technologies; Ciudad de México; Híbrido; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

Zebra is seeking a Channel Partner Support Representative II to provide a centralized point of contact for Zebra PartnerConnect program members and Zebra sales personnel. You will handle inquiries, support training and access for partners on program tools, and help ensure accurate data and smooth collaboration.

The role requires proactive partner engagement, effective communication by phone, email, and chat, and coordination with internal teams to resolve issues and onboard new partners.

Responsabilidades

• Provide a single point of contact for Zebra’s partner community and sales team for all inquiries related to the PartnerConnect program.
• Effectively work with partners, distributors, and sales personnel to resolve inquiries primarily through phone, email, and chat.
• Collaborate with internal teams to ensure non-program-related inquiries are directed/resolved as appropriately.
• Proactively engage partners to ensure annual compliance is completed.
• Assist partners with a variety of tool access and onboarding.

Descripción del empleo

Zebra is seeking a Channel Partner Support Representative II to provide a centralized point of contact for Zebra PartnerConnect program members and Zebra sales personnel. You will handle inquiries, support training and access for partners on program tools, and help ensure accurate data and smooth collaboration.

The role requires proactive partner engagement, effective communication by phone, email, and chat, and coordination with internal teams to resolve issues and onboard new partners.