Guest Experience & Product Education Specialist

Lululemon Athletica; Ciudad de México; Remote; MXN 120,000 - 180,000; Full time

Job summary

Lululemon Athletica is seeking an Educator to deliver world-class guest experiences in our Mexico City stores. You will educate guests about products and connect with the community, sharing our culture and values.

You will move on the floor to engage guests, facilitate smooth transactions, and support store operations while collaborating with teammates to ensure an exceptional environment.

Qualifications

• Must be legally authorized to work in Mexico
• Must be 18 years of age or older

Responsibilities

• Create world-class guest experience on the sales floor and during transactions
• Provide product education and articulate product value to guests
• Support omnichannel programs (buy online/pickup in store, ship from store)
• Move dynamically on the floor to engage with guests and respond to store needs
• Collaborate with team members to ensure optimal guest experience and store operations
• Maintain pristine store environment and adhere to safety policies

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Education

High school diploma or equivalent

Job description

Lululemon Athletica is seeking an Educator to deliver world-class guest experiences in our Mexico City stores. You will educate guests about products and connect with the community, sharing our culture and values.

You will move on the floor to engage guests, facilitate smooth transactions, and support store operations while collaborating with teammates to ensure an exceptional environment.