Guest Experience Educator (Temporary)

Lululemon Athletica; Tijuana; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Lululemon Athletica in Mexico is seeking an Educator to deliver world-class guest service, share product education, and authentically connect with our community and culture.

On the sales floor you will engage guests, assess needs, provide tailored solutions, and support seamless omnichannel experiences while keeping our luxury store environment inviting.

Join a diverse team that values integrity, enthusiasm, and collaboration as we strive to make every guest visit exceptional.

Formación

• Must have strong guest service skills and ability to engage with customers respectfully.
• Comfort with product education and sharing knowledge about offerings.

Responsabilidades

• Interact with guests to ensure a great guest experience.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide technical product education by articulating the value and benefit of the product.
• Support omnichannel programs (buy online/pickup in store, phone sales, ship from store).
• Move dynamically on the floor to engage with guests and attend to store needs.
• Receive guest feedback and partner with store leadership to make it right for guests.

Conocimientos

Guest Experience

Team Collaboration

Customer Service

Adaptability

Educación

High school diploma, GED, or equivalent

Descripción del empleo

Lululemon Athletica in Mexico is seeking an Educator to deliver world-class guest service, share product education, and authentically connect with our community and culture.

On the sales floor you will engage guests, assess needs, provide tailored solutions, and support seamless omnichannel experiences while keeping our luxury store environment inviting.

Join a diverse team that values integrity, enthusiasm, and collaboration as we strive to make every guest visit exceptional.